From Botswana – 3

Posted on by kiyoshi kurokawa

→Japanese

Photos from Botswana are at: http://www.flickr.com/photos/whsaito/sets/72157623508216878/

In the evening of 25th, the second day at Botswana, I was invited to a reception at Phakalane Golf Estate and Hotel Resort with Dr. William Saito of GRIPS and Mr. Tada of Sojitz Corporation who traveled with me, as well as Minister Kosaka of Japan Embassy in Botswana and Mr. Nakai of local NHK office.

On 26th and 27th, we had discussion sessions on science, technology and innovation policy of this nation.with the 6 ministries of Botswana government, University of Botswana, 4 national research centers  Everybody was very passionate but on the other hand, had, understandably, tendency to see things from their own points of view.  For instance, university was obviously focused on the importance of research asking for more government funding, but was not too prepared to answer questions such as what kind of jobs are available to students after graduation.  I do understand well, though, of faculty’s concern.
Interestingly enough, after having a joint meeting with 3 ministries due to their (and our) limited time, they said that they learned much from this style, ie, cross pollination, a critical issue for innovation or out-of-box thinking.  Looks like this kind of joint meetings are rare here, too..  I felt that government officials are alike anywhere.

On 26th, we went to'Mokolodi Nature Reserve' nearby using spare time in the afternoon.  Seeing beautiful wild life is a pleasure ? always gives us some moving experience.  However, this place is not a full open nature reserve.  So we cannot complain if the views are not as impressive as Masai Mara of Kenya or Serengeti of Tanzania.  I look forward to coming back with enough free time to visit real nature in this beautiful country, like Okavango Delta, Kalahari Desert, Zanbezi River, variety and richness of wild life such as lions and elephants ? they are the treasures of Botswana.

In the afternoon of 27th, we went to Lobatse （I found Western Union (Ref.1) here, too） to visit JOGMEC  (Japanese websites are in many cases not visitor friendly.  I wonder why, and wish to see more improvements). They are helping in searching natural resource using satellite and met Director Suzuki and Mr. Numata – I respect their hard work.  This day, we traveled more than 200 kilometers by car the route along the great ‘Mokolodi Nature Reserve’.

Anywhere I went, a hot and heated discussion took place which was well worth the time.  There are lots of issues and challenges ? from bilateral ones between Botswana and Japan to those that must be considered in larger frameworks. How can we cooperate and collaborate? This is the question.

From Botswana – 2: Domestic and International Money Transfer, Mobile, and Western Union

Posted on by kiyoshi kurokawa

→Japanese

Photos from Botswana are at; http://www.flickr.com/photos/whsaito/sets/72157623508216878/

Botswana is a very big country, covering 581730 square kilometers of land approximately equivalent to France.  So far, I learned that in Botswana mobile phones are used widely, official language is English, compulsory education is widely spread and most children go to school until 10th grade (equivalent to high school 1st grade in Japan).  Tuitions are free with government support.  Such policy for education indicates without doubt, this country has a great potential.  Such characteristics are the strength of this nation.

On February 19th, I posted a column on ‘Western Union’ pointing out how terribly closed Japan’s policies are.

I received several comments and feedbacks from frequent visitors of my blog site.  With the visionary leadership of Vodafone, a cross-border Mobile Money Transfer (MMT) service between the UK and Kenya will be piloted.

In Kenya, ‘Safaricom’, a leading mobile network operator, is offering a service of transferring small amount of money via mobile phone.  This is apparently quite useful in many countries in Africa, where social infrastructures such as transportation and communication are still developing.  Even ‘Western Union’ cannot be of much use if the areas do not have Western Union offices to remit money.  So this kind of money transfer service is an example of a new ‘Demand-driven innovation’.

Sending money via mobile domestically seemed to be quite simple in Botswana.  I saw immediately one Western Union office in town.

In countries that rely on foreign work force such as the United Arab Emirates, sending money to family at home can be an important business.  Remittance to abroad from UAE is estimated to amount up to one trillion yen (10 billion dollars), and it seems that more transparent service of remitting money via mobile phone is going to be available soon.

Are Japanese banks against offering services of sending small money easily via mobile phone or other devices?  If so, then why?  Could it be because they raise a good profit by charging a very high handling fee?  In this ‘Flattening World’ where big paradigm shifts are taking place, institution and corprate that try to fight against the trend of this majot CHANGE will certainly and inevitably decline and a sure loser.  Wake up and get on to the world!

‘North Korea, Iran, Myanmar, Somalia, and Japan’; What Do They Have in Common? Is Japan a Closed Country After All?

Posted on by kiyoshi kurokawa

→Japanese

Have you heard of Western Union?  It is a financial services and communications company of the United States.  This company was founded in the 19th century.  Mr. Cornell, one of its founders, is probably more familiar to many people through Cornell University, a prestigious university which was named after him.

Western Union started primarily as a telegraph and communication service company but with the rapid progress of IT technologies has spread its area to online money transfer services etc.  Now, it has a global network which is so handy for sending money.  Anywhere in the world, your credit cared is accepted, you can send checks, so you will hardly feel need for sending cash.  You are able to send money to your family abroad or send money to your family or friends from overseas by using a big bank.  Payment via internet is also possible, particularly in developed countries, but I feel there are some limitations to it when it comes to a personal level. 

Many foreigners come to Japan to work.  Many of them are from poorer countries, i.e. ‘migrant workers’.  How they send money to their families, I wonder.  Can these people open an account at Japanese Banks without any difficulties?  What local banks offer services to them?  Are these local banks willing or capable to send money to overseas for these workers?

Quite a number of foreigners work in Japan.  Of course, people from high society or people working for big companies may not have such problems. Nurses from Indonesia or Philippines are allowed to work in Japan these days in the field of elderly care or nursing is permitted for up to 3 years. However, if they wish to stay longer, they are required to pass the national qualification exam IN JAPANESE during that initial 3 years.  I must say that this hurdle is very high ? more of a kind of harassment, ‘a sign of closed country’.  Who is opposing to accept these people?  Please think hard.

By the way, do you know how these people are sending money to their family at home?  I imagine that many think of Western Union and many others wish they could.  All you have to do is go to a counter of Western Union, hand them cash (and a processing fee ? about 10% or so), designate the recipient, and receive a Money Transfer Control Number (MTCN).  Then, you tell the intended recipient, using telephone or any other means this number and the amount you have sent to the recipient. That person will in return go to their local Western Union counter, show their ID and tell the number you gave him/her in order to receive the money.  This is truly convenient, especially for the people in developed countries.

So, how broad is the area covered by Western Union?  You will be surprised to know that its service is available almost every countries of the world.  Today, the nations not covered by Western Union are ‘Iran, North Korea, Somalia, and Myanmar’; probably because these countries do not have diplomatic relations with US.  And another country is ‘Japan’.  Yes, there are its branches in the US military bases in Japan but the service is not available to Japanese.  I suspect that the Japanese authorities are holding back permission to do business by crafting various reasons or logics, but I seriously question their attitudes.  Oh, give me a break!

How are those foreign workers in Japan sending money to their family back at home?  I hear that various underground money transactions are going on ? most likely with illegally higher rebates; sadly  Japan is and want to remain really special?

‘Getting Health Reform Right; A Guide to Improving Performance and Equity’： A monumental work.

Posted on by kiyoshi kurokawa

→Japanese

Health Reform is without doubt a great issue in any nation of the world.  In Japan and the United States, too, it is counted as one of the most pressing challenges in national political agendas.

In each country, there exist complicated elements ? social, political, economical, cultural ? unique  to each society and country, but on the other hand, medicine and health care technologies are developing faster in speed.  There is no such health system which fits to every society and country.  Developed nations are struggling on how to reform existing system, which is one of the greatest challenges for policy makers of today.   In the world where information spread with no time, the gap between expectation and perception of the society and actual reality of the health care as they see receive continues to widen.

Large numbers of books on health care system are available including those which illustrate the reform carried out in many countries.  Any universal model does not exist, so each ‘leaders/experts’ must learn as much as possible and speak from better perspective, not only from the value of one’s position.  As I often point out in this web-site and elsewhere (Ref.1, 2), it seems that too many leaders/experts in Japan speak only from their limited personal experiences or positions, thus tend to be less objective and not much perspectives, visions for a bigger picture or longer time frame.

This is one of weak points of ‘Tate shakai (Hierarchical society)’ of Japan where the great majority of people pursue their careers in a linear style (i.e. within the same organization and often seniority-based) within Japan.

Several days ago, ‘How to Realize Health Care Reform’was published from Nihon Keizai Shinbun sha.  This is the translation of ‘Getting Health Reform Right; A Guide to Improving Performance and Equity‘（2nd edition, 2008） by Professors of Harvard School of Public Health, Drs Marc Roberts, William Hsiao, Peter Berman, and Michael Reich.  Japanese students who were taught by the authors translated it.  Please search for this book at Amazon.

What makes this book unique from other books of the same theme is that the authors have rich experiences in many countries, understand the difference of social backgrounds of each country; they write not only about policies but also analyses of five ‘Controllers’, i.e. ‘Finance, Expense, Organization, Rules, Actions’, and discuss ethical, political aspects (of the policy) as well as the processes that explain how reform is possible.  The content is very rich and outstanding

The book also provides the analysis of issues and situations pertinent to Japan, how to make reform possible, how policies being developed and advanced on what basis…   Everything is so well thought-out; they encourage us to see the health policy from overall perspectives, stimulate our practical thinking.

I would sincerely like to express my deep appreciation and respect to the four Professors of Harvard University who had written such a wonderful book as well as those who planned and carried out the publication of its Japanese translation.  It was my pleasure and honor to be asked to write a ‘recommendation’（in Japanese ） in this book.

This is a book that I recommend strongly to anyone who cares about health policy.  The price seems a bit high (4,500 yen), but is well worth it.

What’s Going on in Toyota? Something is Terribly Wrong

Posted on by kiyoshi kurokawa

→Japanese

Toyota is without doubt Japan’s top enterprise known throughout the world for the high quality of its products and the size of its market capture.  The company earned high reputation for its quality cars and more recently for the development of hybrid engine technologies.  However, recent conducts of Toyota appear to be somewhat strange to me.

First, problems in accelerator pedals were reported of Toyota cars in the United States, then followed problems in the brakes of Prius that triggered accidents repeatedly which eventually led to the recall of the huge number of Toyota cars.  I understand that some technical problems were the cause of these events and I say this is a great problem since Toyota is known as the leading company of Japan ? a nation characterized by its technology and high quality of products.  The company even received some tough words from the U.S. government.  This already is a great problem by itself, but what worries me (and I think you will agree) is the response of Toyota.

This issue is reported as big news by overseas media, but I feel that the news coverage has been smaller, in fact too small, in Japan.  Can it be that Japanese newspapers have difficulty in handling this news coverage because it might threaten the basic credibility of Japanese industries?  I think Japanese people should investigate this issue more closely and think more seriously.

I hear that this problem was being reported in the United States since 2007 and Europe was aware of this problem for more than 2 years or so.

Recently the executive in charge of the matter appeared in press interview in Japan.  Since the interview was on TV what he said before or after is unknown, but when he said ‘The customer’s senses on brake….’ I thought ‘What a response, ｔhis is a big problem’. It looked like nothing but an interview for ‘making excuses’.  Toyota totally missed the point in question.  Later on February 5th, President Akio Toyoda talked to the press (Although his English was acceptable I think he needed to have ‘the professional’ – I don’t think they have any in the company ? prepare draft and coach him).  Everything he said was a late response, not to mention of his comments which were all ‘defensive, excuses, putting the blame on customer’s senses’ etc., etc.  I must say this was a worst example of risk management.

I doubt that some kind of atmosphere which made people refrain from expressing open opinions have been developed over years in the company and the factories..  Toyota’s slogan used to be ‘kaizen’, ‘from bottom-up’, and ‘expect every employee to identify problems and come up with solutions’ – this was their claimed culture.

Particularly when faced with ‘accidents’ or ‘events’, the damage caused tends to grow bigger and bigger along with the passage of time.  ‘Transparency, objectivity, speed, customer (victim) first attitude’ is the basics of risk management.  I wonder what is going on in Toyota…

I am very, very concerned.

From Davos – 3

Posted on by kiyoshi kurokawa

→Japanese

On 29th, the 3rd　ｄay at Davos, I spent the morning in private meeting with a few VIPs. In the afternoon, I participated as a ‘Discussion Leaders’  in ‘Prepared for a Pandemic?’- a full two hour session with specialists on pandemics, academics, business enterprises, and insurance companies.  It was a highly informative session with discussions covering wide range; lessons from H1V1 since last spring, role of government, arrangements/preparedness of the companies, risks to be considered, insurance, financial loss, employees and their family, impacts on economy etc., etc.  I was impressed to know that the width of some business leaders thinking and also making effort to prepare themselves to the expected risks.  It is such learning and knowledge sharings that makes this sort of discussions with the leaders of diverse sectors enjoyable and meaningful.

I came across Mr. Bill Gates and had an opportunity to talk with him for a minute on several things such as our encounter in Jakarta in 2008.  In the evening at the main hall, I went to watch ‘Business Leadership’, ans‘The US Economic Outlook’ hosted by Charlie Rose, with Lawrence Summers, Director of the White House’s National Economic Council for President Obama.  Charlie Rose, was wonderful in his soft ways of raising good focused questions in a very good timing and Summers’ response was also very persuasive and powerful. Please see them for yourself on the web.

In the evening, I stopped by at the reception of Harvard University and exchanged a few words with President Drew Gilpin Faust （President Faust is female – I suppose you know? ) I understand that she will be visiting Japan this March.  Since Minister Sengoku and three other Ministers were scheduled to arrive after midnight, Dr. Heizo Takenaka, Mr. Yoichi Funabashi of Asahi Newspaper, myself, with several others, had an opportunity to get together at a Chinese restaurant and talk about the new Administration, an opportunity we haven’t have had among ourselves for some time.  When I returned to the hotel, I came across Dr. Yunus of Grameen Bank at the lobby –just like we did last year.  I talked about the group of Japanese students who went to Bangladesh (Ref.1, 2, 3) (Ref.2 and 3 are in Japanese) this January and last year. They also had an opportunity to see Dr. Yunus several times at Bangladesh.  This year, Professor Seichiro Yonekura (Ref.1 in Japanese) of Hitotsubashi University, a leading expert on innovation, accompanied them to Bangladesh.  Dr. Yonekura is a wonderful role model as mentor/teacher and I admire his activities as Innovator (=Entrepreneur, Change Agent or ‘a nail that sticks out’) ; the way he supports young people, and make things happen.

1 IMG_2129 IMG_2128 3 IMG_2131

Photo 1-3: ‘Toward an East Asia Community?’ Panel.

Next morning on the 30th, I checked out from the hotel to be at ‘Toward an East Asia Community?’  where Minister of Trade, Economy and Industry (METI), Mr. Naoshima were among the panelists.  The panel was moderated by Dr. Kishore Mahbubani (Ref.1), Dean of Lee Kuan Yew School of Public Policy, Singapore.  I was seated at the front raw with my friends, Hiroshi Tasaka-san and President Ninami-san of Lawson (Photo).

4 IMG_2126
Photo 4: From left, Mr. Ninami, Dr. Tasaka, and myself

Then, after listening to the former half of ‘Global Economic Outlook’ in which Minister Sengoku participated as a panelist, I left the venue and headed to Zurich airport to catch my return flight.  Please see this session on the web.  A well known columnist of Financial Times, Mr. Martin Wolf moderated the panel in his keen and insightful style.  In the afternoon, NHK hosted ‘The Great Shift East in the Global Agenda’ moderated by Ms. Aiko Doden, with Vice Minister Furukawa as a panelist.  Report on web  is available, and also TV broadcasts are scheduled on February 6 (Sat), and 13 (Sat) in Tokyo and elsewhere in Japan.

5 IMG_2134
Photo 5: With Dr. Takenaka

From Zurich, I returned to Narita via Paris.  I was able to sleep only a bit during the flight, thus  a bit tired.  Somehow a feeling of concern about the future of Japan made me awake.  This theme appears repeatedly in my web-site, and I hear that‘Japan in Transition’ in the afternoon of 30th wrapped up the session in a comment like my view.

The web-site of Davos meeting is apparently quite packed with good information.  Please enjoy according to your interest.  Tons of information, backgrounds, interpretations, and thoughts are introduced and I am sure that they will open up your minds to the world.

Davos Annual Meeting -1

Posted on by kiyoshi kurokawa

→Japanese

サルコジ

President Sarkozy

On 26th, I left Narita to Davos to attend the World Economic Forum, which has now become an annual event for me.  This time the flight was to Zurich via Frankfurt.  Drs. Jun Murai (Internet) of Keio University, Takeshi Natsuno (iMode)  Heizo Takenaka (Economy)  were on the same plane.  I arrived at the hotel in Davos at about 10:30pm, a bit tired.

Leaders of a number of Asian nations were scheduled to come this year, but I was somewhat concerned about political leaders from Japan since the timing always overlaps with the Diet session, and moreover the ‘politics and economy’ are catching people’s attention especially as a hot topic this year.  But in the end, I was relieved to learn that 3 Ministers may come.

The programs and details of the meeting are available at the web site of WEF.

On 27th, I attended the morning, session ‘Germs and Globalization’ and afternoon, session ‘Arts, Culture and the Digital Age’.  In ‘Arts…..’, I was particularly impressed by the presentation Dr. John Maeda  (Ref.1) (Photos below), a Nisei, former Professor of the Media Lab of MIT, currently the President of Rhodes Island School of Design.  He is highly accomplished and loved by everybody, and appears in many sessions this year’s WEF.

Ｍａｅｄａ１　IMG_2079 Ｍａｅｄａ２　IMG_2070

Dr. John Maeda

In the afternoon there was ‘World Economic Forum Brainstorming; Redefining the Global Commons’.   It was quite an interesting theme, but too many participants caused the session to become somewhat not well focused, at least that was the impression I had.  The Ideas Lab of MIT was too packed and I regretfully had to miss the event.

President Nicolas Sarkozy  (Top Photo) gave plenary speech in the evening delivered with a lot of enthusiasm.  After the speech we listened to the piano by Lang Lang , a beautiful performance.

In the evening, I participated in the panel ‘The Rise of Asia’ with Mr. Kuroda, President of Asian Development Bank (ADB) and a few others.  The challenge in these panels (and of course elsewhere and anywhere) is how you connect with people; send out messages with wit, in a short and clear manner.

The meeting of this year was again filled with many new encounters.

Still a Long Way to Go for Women

Posted on by kiyoshi kurokawa

→Japanese

In my previous posting, I commented on ‘fear or prejudice against women’ in Japanese companies seen in the event of globalization.  However, such feelings against woman empowerment are shared largely in Japan as I have often pointed out in this web-site.  Please search within this site for keywords such as ‘women’, ‘men and women’, ‘gender empowerment’, etc.

One reason for this is that men, especially those in higher rank of social ladder, oppose mentally to changes of a men-centered chauvinistic social structure.  Don’t they have enough confidence in themselves for being compared to women?

However, it is a fact that more than 50% of the economy and buying power belong to women. Besides, given the fact that Japan’s population is shrinking, we cannot miss the opportunity of inviting women’s participation and their power in society just as we do with senior people’s power.  From my point of view it is just prejudice to say that doing so will turn the country to ordinary ‘domestic oriented’ thinking where economic and business growth will be hindered.

Kathy Matsui proposes on‘Womanomics’  a detailed  analysis of relations between women participation in the workforce and economic growth.  The most important element is change in social structure, i.e. social innovation, conducive to gender empower..

I would also like to point out that basically men and women have different views and values.  With more women in the workforce, what would this world be like?  Certainly it would change to a different society compared to historical men-centered one.  Like it or not, this is a world trend and it is not only bad as some of you may think otherwise.  Many good examples are also known.

In global enterprises, outstanding female CEOs are increasing;K. Nooyi of Pepsi is one example. At Xerox Ms Mulcahy who led a major change retired as chairman, and the succeeding CEO is again female; Ms U Burns. And Avon and so on.  These companies all appear to be in good shape.  Female participation in social workforce is expected to expand in Middle East as well.

By the way, in relation to my recent 4 postings on the victory of Korea in the bidding of nuclear power plants in Abu Dhabi, Ann Leuvergeon (Ref.1), the CEO of Areva, a French company which was the strongest candidate, is also woman. 

In Japan, although the number of female senators have increased after the recent election of the House of Representatives – that ended in the victory of Democratic Party of Japan -  its proportion is still less then 15% of the whole.

Japan, a country of ‘soshokukei danshi’ or "herbivorous men" and ‘nikushokukei joshi’ or "carnivorous women" with high ability who are being hindered from working actively….  I wonder where this country is headed to…

Korea wins the Nuclear power plant bid at United Arab Emirates – Part4

Posted on by kiyoshi kurokawa

→Japanese

This January I have posted series of 3 reports on this theme.  I write this because I believe that there are many lessons to be learned from this news, its background, and in thinking how Japan should promote ‘clean energy’ – the growing industry of the future.

In my 4th report, I introduced information/reports on what requirements the UAE proposed　, and what were the points where the proposal from Korea’s was highly evaluated. They are taken from open sources, but I think you will find them informative and useful.  Don’t try to get away by saying ‘We knew it’ or ‘They are just beautiful words’, because that would make you a whining loser.  Such attitude will only lead to another defeat.

Please take time to read through carefully through these interesting materials.

A mind to learn humbly, learning from defeat, to ‘Katte Kabuto no O-wo Shimeyo (tie up the strings of your helmet after victory)’, is the universal wisdom and important attitude.  What message do you see from these materials? What lessons do you learn from this and/or my previous 3 reports?  How do you react to any request, gather information and proper connections?  Equally important is to make effort in filling the gap between our view and theirs.  This can be said about other cases too – not only the UAE.

At any rate, the renewal of oil contract with UAE (50% of UAE oil export is to Japan and 25% of the oil import into Japan is from the UAE ? a very important relationship!!) is expected in 2012, and as competition for energy is becoming ever severe, our rivals must be making smart moves already. As the saying goes, ‘Yudan taiteki’ (“you can't be careless or inattentive but be alert, be observant”) and ‘Ogoru Heike wa hisashikarazu ("the moral import of the tragedy and of the swift and extreme vicissitudes of fortune").  I urge all of you in government, ministries and  business  to prepare yourself and work hard for the good of the Japanese people. Buckle Up.

‘Medicine and Art’ Exhibition Opens

Posted on by kiyoshi kurokawa

→Japanese

An exhibition‘Medicine and Art’ opened at Mori Art Museum. It is the fruit of nearly 2 years of planning, collaborating with Wellcome Trust  and will be exhibited until the end of next February.  Since I knew that Wellcome Trust is the largest foundation in the United Kingdom supporting medical research but is also making efforts to promote arts related to medicine, I was very happy to support this project – although there was not much that I could do to contribute.

Mr. and Mrs. Mori, the owner of Mori Art Museum, Mr. Nanjo, the Director of the Museum, and the museum staffs, His Excellency Warren, the Ambassador of UK to Japan, Mr. Kan Suzuki, Vice Minister of MEXT (Ministry of Education, Culture, Sports, Science and Technology), (in Japanese) attended the opening ceremony and reception.  I also gave a speech to congratulate the opening.

Among the exhibitions were several valuable drawings of anatomy by Da Vinci.  The words were written in ‘mirror writing’.  Also at display was a sketch by Michelangelo – a rare piece from the collection of The Royal Collection.  Since Michelangelo was a sculptor, he had a habit of burning sketches away one after another so only about 200 pieces are left, the fact which is unbelievable.  The paintings at the ceiling and the Last Judgment of Sistine Chapel in Vatican, are widely known as his masterpiece.  I remember having an opportunity of seeing some 90 of the sketches by Michelangelo in an exhibition 3 years ago (in Japanese).

A variety of special programs including lectures are offered at ‘Medicine and Art’.  I recommend you to visit this special exhibit.